Service Alerts & Updates

All service levels have resumed to, from and within the lower mainland British Columbia and Vancouver Island, with the exception of Lytton which is still inaccessible.

Freight currently in our network and any new shipments destined to the affected areas within BC is expected to encounter continuing delays as we work to clear the backlog. Please continue to monitor your shipments online or register to receive automated notifications on the status of your shipments as they progress.

Please continue to monitor the service alerts and updates page on our website for any changes.

Severe weather that has impacted ferry service and caused damage to infrastructure has resulted in limited access to/from ports and other areas within Newfoundland (NF). As a result, we are experiencing delays of up to 7+ days to various destinations throughout NF.

Shipments destined to areas of NF that are inaccessible will be held at a Loomis Express terminal to be processed once access to the impacted area allows.

Please continue to monitor your shipments online. You may also register to receive automated notification on your shipments status as they progress.

Thank you for your patience and thank you to the crews working diligently to restore access to the impacted areas within Newfoundland.

November 29, 2021

Due to the heavy rainfall forecast and risk of flooding and debris flow causing road closures throughout British Columbia (BC), Ground Service from the Lower Mainland of BC and Vancouver Island to the rest of Canada is temporarily suspended, effective immediately.

Shipments originating from and destined to the Lower Mainland of BC and Vancouver Island as well as shipments originating from the rest of Canada destined to BC are still being accepted. Please continue to monitor our service updates page for any changes.

Please note that shipments destined to and originating from BC will continue to be delayed as a result of the ongoing weather and infrastructure issues throughout the province. Please continue to monitor your shipments online. You may also register to receive automated notification on your shipments status as they progress.

Thank you for your patience and thank you to the crews working diligently to restore service in British Columbia during this challenging time. Our thoughts and prayers continue to be with those impacted.

Please continue to monitor the service alerts and updates page on our website for any changes.

From December 1 through to December 31, 2021 the tariff fuel surcharge will be 21.5%. For customers with fixed rate pricing (volume discounts) the fuel surcharge will be 28.5%.

From November 1 through to November 30, 2021 the tariff fuel surcharge will be 19.5%. For customers with fixed rate pricing (volume discounts) the fuel surcharge will be 26.5%.

Click here for additional Fuel Surcharge information.

FSC surcharge levy of 4% to be applied to all shipments originating from, destined to and shipped within British Columbia (all ‘V’ postal codes)

Due to ongoing infrastructure issues within British Columbia (BC), significant challenges remain in transporting freight to, from and within BC. As a result of these challenges, we are experiencing unforeseen increases in cost to serve in these areas.

To ensure we continue to meet the ongoing shipping needs of our customers, effective Dec. 1st, 2021, a fuel surcharge levy of <4%> will be implemented for all Ground shipments to, from and within BC. All postal codes that commence with the letter ‘V’ will receive the increased Fuel Surcharge until further notice.

As an example, if the current fuel surcharge (FSC) is 15%, 4% will be added to the then current Fuel Surcharge for shipments to, from and within BC, resulting in a 19% Fuel Surcharge. All other shipments would continue to be assessed a 15% Fuel Surcharge. Click here for the FSC guide.

Please be advised, service to Lytton and Merritt, BC (V0K & V1K) has been temporarily suspended and we are no longer accepting freight to these destinations at this time. Please continue to monitor our website for further updates.

Effective Tuesday November 23, 2021

Although extreme weather conditions, challenging roads, and highways continue to impact Ground service to the lower mainland of British Columbia from the rest of Canada, progress has been made by local crews to restore limited movements into and out of BC.

As a result of the progress made and the need to restore the movement of goods destined to and from the Lower Mainland of British Columbia and the rest of Canada, we are resuming service as follows:

  • For shippers outside of British Columbia, Ground service will resume effective immediately to all points in BC except where local evacuation orders are still in place.
  • For shippers within British Columbia, service to the rest of Canada by Ground will resume Wednesday November 24, 2021

Extended Area Surcharges to all impacted areas have been removed / restored to their original levels effective November 23, 2021.

Freight currently in our network and any new shipments destined to the affected areas within BC is expected to encounter continuing delays as we work to clear the backlog. Please continue to monitor your shipments online. You may also register to receive automated notification on your shipments status as they progress.

Thank you for your patience and thank you to the crews working diligently to restore service in British Columbia during this challenging time. Our thoughts and prayers continue to be with those impacted.

Please continue to monitor the service alerts and updates page on our website for any changes.

Effective Wednesday November 17th

Due to extreme weather conditions, inaccessible roads, and highways; service to the lower mainland of British Columbia from outside of the lower mainland is suspended until further notice and Service guarantees to all British Columbia destinations are suspended.

At this time shipments destined to the Lower Mainland from outside of British Columbia will not be accepted. For greater certainty shipments originating from the Lower Mainland and delivering to the lower mainland of BC will be accepted for service.

Freight currently in our network consigned to the affected areas is encountering delays because of limited transportation options, please continue to monitor your shipments online. You may also register to receive automated notification on your shipments status as they progress.

Effective immediately, freight tendered to the impacted areas will be subject to a retention and Extended Area Surcharge as a zone three (3).

Please continue to monitor the service alerts and updates page on our website or click here for a list of impacted areas.

For our complete 2021 holiday schedule, please click here.

For a list of suggested dates to ship by this holiday season, please click here.

Effective January 1, 2021 Loomis Express Air and Ground tariff rates will increase to an average of 4.9%.

Loomis Express will also implement an increase to the following surcharges:

  • Non Standard - Overweight: $20 per piece
  • Large Package: $60 per piece
  • Special Handling: $15 per piece

Visit loomis-express.com to download the new rates starting January 1, 2021.